Training Workshops and Seminars - Outlines
Teleconcepts has been providing training
seminars and workshops for over fifteen years and specializes exclusively
on the effective use of the telephone in a business to business
environment. Teleconcepts provides only “in house” training rather than
public seminars. This means better sales results for you and your sales
for a list of Training Workshops and Seminars
5 Reasons Why Teleconcepts Training is
1. Behavior Based
First and foremost, Teleconcepts provides behavior based training.
Behavior based training refers to changing the selling behavior of your
sales reps. In simpler terms, it means training that helps gets rid of
old, ineffective (albeit, comfortable) habits and replaces them with
proven and successful selling habits.
This is done through a combination of presentation styles and methods. The
workshop includes lecture format supplemented with various interactive
individual and group exercises to facilitate learning and change behavior.
Finally, role plays sessions are utilized in certain key areas to
reinforce a particular skill or technique.
2. In House-Tailored
Teleconcepts provides “in house,” tailored training for you and your sales
What this really means is that you will not receive an “off-the-shelf”,
rigid and generic training but rather a fully tailored presentation to
meet the specific needs of your reps and your target market. Prior to an
in house training, Teleconcepts conducts extensive interviews with key
personnel in your sales organization with the objective of determining the
strengths and weaknesses of your selling process and to determine which
specialized training best meets your needs. Teleconcepts also scans your
web site, promotional material and other selling aids in order to
integrate them into the training session.
Bottom line? Your sales reps get training that is meaningful and relevant
to them. Because the training is applicable to their specific needs it
helps change their sales behavior. Ultimately, it means more sales!
Teleconcepts has flexible training modules. In other words, you can mix,
match and omit various training modules depending on your needs. You can
expand on some modules and reduce on others. There is no wasted time or
effort in the training. You get only what you need. This makes the
training far more targeted and pertinent to your reps and, in turn, makes
implementing new skills easier and more successful.
4. Support Materials
Each workshop comes with an extensive and comprehensive workbook that can
be used as a resource tool long after the training. It becomes a handy
support guide to implementing the selling skills provided in the training.
In addition to the workbook, your sales reps will also be provided with a
variety of interactive selling aids (templates, charts and other tools)
that can be used on every single call.
Attendees will also receive a no-charge subscription to Teleconcepts
highly acclaimed e- newsletter “Tele-Sales Vitamins.” Provided on a weekly
basis, the e-newsletter provides ongoing training ideas to your reps so
that the learning never stops.
Finally, in most workshops, sales reps will receive a copy of one of Jim
Domanski’s best selling books (“Profiting by Phone” or “Add on Selling”).
These books help build and maintain the knowledge base of your reps so
that they continue to sell more effectively.
The workshops and seminars are just plain fun. Using wit, humor and
interaction, the workshops make learning both non-threatening and
enjoyable. Participants positively rave about the relaxed atmosphere that
encourages participation and learning. When tasks and activities are fun,
learning increases and behavior is more easily modified.
Listed below are the workshops provided by Teleconcepts. These are
outlines designed to give you a feel for the types of training your reps
can receive. Remember that all the training modules are flexible and can
be added, deleted or modified.
- The Tele-Sales Coach
How to Quickly and Easily Monitor, Assess and Coach Your Reps to Sales
- Fear the Phone and Dial it Anyway
Telephone Prospect Techniques and Skills for the Reluctant Field Sales
- The 1%
How to Use the Telephone to Effectively Sell Your Products
Relationship Selling & Account Management
How to Nurture, Groom and Grow Your Accounts by Telephone
- Add On Selling
How to Squeeze Every Ounce of Potential From Every Call You Make or Take